About uozinexl story

We are a bicycle manufacturing company with a history of about 80 years, whose roots can be traced back to my grandfather. In his youth (approximately 1940-1946), he was an apprentice bicycle repairman. At that time, the bicycle industry was not developed, yet he had already mastered various welding and repair techniques. Twenty years later, my father took over his work and has continued it to this day. Now, as a young company leader, I will carry on their legacy, ensuring their craftsmanship reaches more people. As the new generation of inheritors, I will still abide by the promise with my father and grandfather: quality first, and strive to make our company’s products more diversified.

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The Benefits of Children Cycling Together

Cycling is not just a fun activity for children; when done together with peers, it unlocks a multitude of physical, social, and emotional benefits that contribute to their holistic development. Unlike solo cycling, group rides create a dynamic environment where kids learn, grow, and bond while enjoying the outdoors. Below are the key advantages of children cycling together. 1. Enhances Physical Health and Coordination Group cycling encourages children to engage in more prolonged and energetic physical activity compared to playing indoors. When riding with friends, kids are often motivated to keep up, which increases their heart rate, strengthens cardiovascular health, and improves muscle strength—especially in the legs, core, and back. Additionally, navigating a bike in a group requires better balance, spatial awareness, and hand-eye coordination. They learn to adjust their speed, avoid collisions, and manoeuvre through small spaces, all of which refine their motor skills over time. Unlike solo rides where kids might stop frequently, group dynamics keep them active longer, helping to maintain a healthy weight and reduce the risk of childhood obesity. 2. Fosters Social Skills and Teamwork Cycling together provides an ideal setting for children to develop crucial social skills. They learn to communicate effectively—calling out warnings like “passing on the left” or coordinating stops at intersections. This verbal interaction helps shy kids gain confidence and teaches others to listen attentively. Moreover, group rides involve teamwork: older or more skilled riders often help younger ones adjust their helmets, fix a loose chain, or navigate tricky paths. This fosters empathy and a sense of responsibility as children learn to care for their peers. They also practice sharing and taking turns, such as waiting for someone who falls behind or letting others lead the group. These experiences lay the foundation for positive social relationships, teaching kids how to collaborate and resolve minor conflicts amicably. 3. Boosts Confidence and Independence Accomplishing a group bike ride—whether it’s a short loop around the neighborhood or a longer trail—gives children a sense of achievement that boosts their self-esteem. When they overcome challenges like climbing a small hill or keeping up with the group, they realize their own capabilities. Unlike when riding with adults, who might hover or take over, cycling with peers lets kids make small decisions independently, such as choosing the next turn or deciding when to take a break. This independence helps them build resilience; if they stumble or struggle, they learn to get back up and try again with the support of their friends, rather than relying on adult intervention. Over time, this confidence translates to other areas of life, such as school or extracurricular activities. 4. Cultivates a Love for Nature and Outdoor Exploration Group cycling takes children out of their homes and into the great outdoors, helping them develop a connection with nature. Exploring local parks, trails, or countryside roads together exposes them to different plants, animals, and natural landscapes—sights they might miss when traveling by car. Kids become more aware of their surroundings, noticing the sound of birds, the smell of flowers, or the changing seasons. This exposure to nature reduces screen time and promotes mental well-being, as studies show that time outdoors can lower stress and improve mood in children. Additionally, shared outdoor experiences create lasting memories, making nature feel like a fun and accessible place to explore rather than something distant. 5. Teaches Responsibility and Safety Awareness Cycling in a group requires children to take responsibility for themselves and others. They learn the importance of wearing safety gear, such as helmets and knee pads, not just for their own protection but also as a role model for peers. Group rides often involve discussing basic safety rules—like stopping at stop signs, staying on the right side of the path, and avoiding distractions like phones. Kids also learn to check their bikes before riding (e.g., testing brakes, inflating tires), which instills a sense of responsibility for their belongings. When someone in the group forgets their helmet or makes a safety mistake, the group can gently remind them, turning safety into a shared value rather than a rule imposed by adults.

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delivery policies EU

OUZINEXL BIKE Transport policy across Europe In the near future, we will ship directly from China to European countries, including Germany, Denmark, Spain, Switzerland, and France. Please note that our sales price may include customs duties, which are free of charge. However, delivery time is approximately 25-35 days, depending on the shipping number provided by our backend. If you do not have relevant logistics records, please email support@nuciabike.com for more information.

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Cookie Policy

INTRODUCTION [UOZINEXLbike] (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website [nuciabike.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience. We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted. USE OF COOKIES A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience. TYPES OF COOKIES The following types of cookies may be used when you visit the Site: Advertising Cookies Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you. Analytics Cookies Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved. Our Cookies Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site. Personalization Cookies Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site. Security Cookies Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties. Site Management Cookies Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser. Third-Party Cookies Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser. CONTROL OF COOKIES Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site. OTHER TRACKING TECHNOLOGIES In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them. PRIVACY POLICY For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy. CONTACT US If you have questions or comments about this Cookie Policy, please contact us at: nuciabike@163.com

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Terms of Service

This website is operated by UOZINEXL. Throughout the site, the terms “we”, “us” and “our” refer to UOZINEXL..UOZINEXL offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 – Online Store Terms By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 – General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express wrote permission by us.The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 – Accuracy Completeness and Timeliness of Information We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 – Modifications to The Service and Prices Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 – Products or Services (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 – Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. We may, in our sole discretion,

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Privacy Policy

SECTION 1 – What do We do With Your Information? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. In efforts to verify and protect your identity, we leverage a third party 100% private and secure fraud checking platform.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates. SECTION 2 – Consent When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. How Do I Withdraw My Consent?If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us. SECTION 3 – Disclosure We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. SECTION 4 – Wrodpress Our store is hosted on wordpress Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through hostinger data storage, databases, and the general wordpress application. They store your data on a secure server behind a firewall. Payment If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy. SECTION 5 – Third-Party Services In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Google AnalyticsOur store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. SECTION 6 – Security To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. SECTION 7 – Cookies Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not._session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)._shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits. _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart._secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. SECTION 8 – Age of Consent By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. SECTION 9 – Changes to This Privacy Policy We reserve the right to modify this

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Return & Refund Policy

If your purchase was in-store, returns are subject to individual retailer restrictions. Please direct any questions regarding your in-store purchases to your Uozinexl retailer. Shipped but Not ReceivedWe allow you to cancel order. For all cancellation, shipping charges ($200 for bikes, $80 for C1 bikes, $50 for Wheels, motors, batteries, trailers and $15 for all other products) . We will issue a refund using the same payment method you used originally. Delivered Please refer to the return policy below After ShippingNo modifications allowed. For Product Defects: Uozinexl will do its best to provide tech support and replacement parts to fix simple issues. Uozinexl will cover the repair fees associated with damages. For shipping damages: Uozinexl will do its best to service you and provide all the parts necessary and cover the service costs. Free replacement and return: Customers can reject a package due to shipping damage (functionally affecting use) or missing and critically damaged parts or other quality-related issues. Please provide evidence to support@nuciabike.com. To better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence. Once we verify, we will arrange arrange the free replacement and return. Please note that if you refuse the package for personal reasons, shipping charges($200 for bikes, $80 for C1 bikes, $50 for Wheels, motors, batteries, trailers and $15 for all other products) will be applied. *Definition of critically damaged items: the main structure of the product is deformed and affects its normal functions in any form. Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:A) Minor damage to the outer packaging.B) Minor scratches or paint loss on the product.C) Damage to parts or wearing parts after excessive use.D) Damage to parts or wearing parts after using for a certain while or a certain number of times. Additional Return Policies: New & Unused Items (Within 15 Days): Full refund availableReturn shipping charges apply:$200 for bikes$80 for C1 bikes$50 for wheels, motors, batteries, trailers$15 for all other products Used Items (0-10 Miles): Can be returned within 15 days for a refund.Customer responsible for return shipping charges + 30% restocking fee.Uozinexl will provide parts and guidance for repairs. If preferred, the bike can be sent to our U.S. operation center for repair at the customer’s cost.Updated Return Policy Conditions Under Which Returns Are Generally Not Allowed:If a return is requested under the following circumstances, a 50% fee of the original order amount and return shipping costs will be deducted: The request is made more than 15 days but less than 30 days after receipt (calculated from the date of the formal return request).The odometer displays more than 10 miles but less than 20 miles.Upon inspection, the bike shows obvious signs of use, including but not limited to:Tires with dirt or visible riding marks.Frame or display screen with minor scratches or scuff marks.Other components of the bike with unremovable signs of use.Any condition affecting the resale of the bike as a new product. Conditions Under Which Returns Are Strictly Not Allowed:Returns are not permitted under the following circumstances: The request is made more than 30 days after receipt (regardless of usage).The odometer displays more than 20 miles.Missing critical components (frame, tires, battery, motor).The bike exhibits significant scratches, paint peeling, faults, or other signs of heavy use.Return for Quality Issues:The following issues qualify for a free replacement or return (with return shipping costs covered by Uozinexl): Appearance Damage (Including Shipping Damage): Customers must inspect the appearance of the product immediately upon receipt.Reports of damage must be submitted within 48 hours of receipt, including photos, and the product must remain unused.Hardware Damage: Customers who discover non-human-induced product defects affecting normal riding within 15 business days of receipt can request a return or replacement. The defect must be confirmed by our after-sales engineers and meet the following conditions:Internal faults in motor, battery, or controller systems that are not repairable (no external collision marks).Brake system issues or other safety hazards that cannot be repaired.Design defects that lead to safety issues requiring a recall, as determined by Uozinexl.Other After-Sales SolutionsFor Quality Issues Outside of the Return Policy:If the quality issue is not covered under the above-mentioned return policy, repairs or replacements will be the primary solutions. Returns are generally not accepted. If the customer insists on returning the product, a 50% return fee of the original order amount and return shipping costs will be applied. Non-Customer-Caused Issues (Excluding Quality Problems & incorrect shipments):Non-quality-related issues (e.g., shipping delays) are generally not eligible for returns. However, appropriate compensation may be offered to the customer. For Customers Willing to Resolve Quality Issues Independently:Customers who choose to handle the quality issue themselves may be eligible for compensation. Incorrect shipments:Please assist with the return, and we will send you the correct item. Single Product Compensation Options: Accessories valued between $100 and $200.Discounts of up to $100.For compensation exceeding the above amounts or cases with special customer requests, customer service staff must obtain authorization from their supervisor.Return Shipping Costs: Customers are responsible for return shipping. These costs are non-refundable.Original Packaging RequiredAll returns must include original packaging, be free of wear, dirt, and damage, and include all items (battery, charger, keys, etc.). Customers should retain the original packaging.If new packaging is required for a return, the customer will be responsible for packaging material fees and return shipping costs: $200 for bike packaging, $80 for C1 bike packaging. Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us.

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Join Hands and Build a New Business Future Together

In today’s fiercely competitive and opportunity-filled business wave, the power of going it alone is often limited, while strong alliances can burst forth with greater energy. We deeply understand that every successful cooperation stems from the recognition and trust in each other’s values. Therefore, we sincerely extend an invitation for business cooperation to you, looking forward to joining hands with you to create brilliance.​ We possess [list your own advantages, such as a strong technical R&D team, extensive market channels, rich industry resources, etc.]. These advantages are not only a solid foundation for us to gain a foothold in the market but also an important guarantee for empowering cooperation. And your outstanding performance in [mention the other party’s advantages, such as unique product advantages, profound brand influence, precise customer groups, etc.] has also made us see the huge potential of cooperation.​ When our advantages are integrated with each other, it will surely produce a 1+1>2 synergy effect. For example, through cooperation, we can share market resources, enabling products or services to reach a broader customer base and significantly increase market share; we can conduct joint R&D and innovation, combining the technologies and experiences of both sides to launch more competitive products and meet the ever-upgrading needs of consumers; we can also optimize the cost structure, reduce operating costs and improve the overall profit level through resource integration and division of labor.​ The forms of cooperation can be diverse. Whether it is joint project development, channel sharing, brand co-branding, or strategic investment, we are willing to conduct in-depth discussions with you with an open mind. We value long-term and stable cooperative relationships and adhere to the principle of mutual benefit and win-win. In the process of cooperation, we will fully respect your interests and demands, jointly formulate a reasonable cooperation plan, and ensure that both sides can obtain tangible benefits from the cooperation.​ In the past, we have [list similar cooperation cases and results, such as achieving X% growth in sales, Y% increase in market share after cooperating with a certain enterprise, etc.]. These successful cases have made us more convinced of the power of cooperation. Now, we hope to replicate this success in our cooperation with you and write a new business chapter together.​ Business opportunities are fleeting, and the door to cooperation has been opened for you. We look forward to your positive response, so that we can start communication as soon as possible, conduct in-depth exchanges on cooperation details, find the right fit for cooperation, and jointly embark on a mutually beneficial and win-win business journey. We believe that with our joint efforts, we will surely seize market opportunities, achieve leapfrog development for both sides, and build a new business future together!​

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A large cargo ship docked at Gothenburg port with industrial cranes, Sweden.

About the shipping

1.What is the time for the bike to be shipped? WIn-stock orders typically ship the next business day, unless otherwise noted on the product page.  Currently, we ship from China, so the transportation might be divided into two parts. For the first leg, we will provide the sea waybill number, and for the second leg, we will provide the UPS/FedEx tracking number. The entire process will take approximately 28 days for sea transportation and 7 days for land transportation. 2.SHIPPING COST All orders come with free shipping. 3. SHIPPING CARRIERS UPS/FedEx 4. ORDER TRACKING

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